Client Outcomes Study
Recovery That Makes a Real Difference
Our outcomes report reflects the real progress made by the individuals we serve — not just in numbers, but in their lives. Through evidence-based care and compassionate support, Liberty House helps people rebuild with strength and purpose.
Client Testimonials
Michael R.
2022 Resident
Michael R.
2022 Resident
Jasmine L.
2022 Resident
Jasmine L.
2022 Resident
Rebecca K.
2022 Resident
Rebecca K.
2022 Resident
Patient Satisfaction Overview
All Patient Data
Patient Engagement
Patient Outcomes
Holistic Hexagon
Symptom Reduction
Symptom Analysis
Why LibertyHouse
Meet The Team
Patient Satisfaction Overview
The patient satisfaction survey is rated on a 1-5 scale (1-Extremely Dissatisfied, 5- Extremely Satisfied). The categories measured are: Cleanliness of Facility, Treatment Groups, Treatment Counselors, Staff Kindness and Overall Experience.
Organizational Average = 4.7/5
Number of satisfaction surveys = 191
Number of patients = 85
Females = 40
Males = 45
Graph shows patients who scored 4 or 5 in each Satisfaction Survey category.
Key Findings
The findings suggest that Liberty House environment, clinical services and staff professionalism offer a patient experience that is conducive to long-term recovery.
We're Available For You 24/7
Call us any time, any day, to speak with an addiction specialist and learn about our drug and alcohol addiction treatment centers in Orange County, Southern California.
All Patient Data
With 112 unique Liberty House patients added to ERPHealth’s GRO platform between Jan 2024 and
Dec 2024, 54% identify as male and 46% identify as female.
Patient age ranges from 20-62 with 39% falling in the 25-40 age group, 35% in the 41-56 age group, 12% in the 18-24 age group and 13% over 57 years old.
Overall, the average length of stay for this group was 20 days.
Patient Engagement
Patient engagement is defined as the percentage of assessments that are completed of the total assigned. ERPHealth’s standard for successful engagement is 70% and Liberty House achieved an overall engagement rate of 95% with the administration of 2,176 measures this past year. The engagement rate ranged from 81%, which was achieved in Feb 2024 to 100%, which was achieved in Jan 2024. Liberty House remained above ERPHealth’s standard for successful engagement in all the months in the last year. The core 4 assessments administered routinely include the gold standard measures: PHQ9, the GAD7, the Perceived Stress Scale, and the Substance Craving Scale.
Duration Analysis
Liberty House patients are completing vital behavioral health assessments in minutes, providing clinicians with the data needed to drive treatment intervention and planning. Because patients complete assessments via ERPHealth’s GRO platform prior to and in preparation for the clinical encounter, valuable face-to-face time is protected and the patient experience is improved through targeted, data-driven discussion. Treatment is made both more efficient and more effective as providers are able to establish measurement-informed care with color-coded results in the patient profile. Liberty House patients took between 1-4 minutes to complete assessments of depression, anxiety, overall quality of life, and perceived stress. On average, patients took more time to complete assessments as age increased – patients over 41-56 took longer to complete measures, with the longest duration to completion just below 4 minutes.
Patient Outcomes
Male KPIs
Decrease in Depression
Decrease in Anxiety
Decrease in Cravings
Decrease in Stress
Female KPIs
Decrease in Depression
Decrease in Anxiety
Decrease in Cravings
Decrease in Stress
Total Patients
Decrease in Depression
Decrease in Anxiety
Decrease in Cravings
Decrease in Stress
Holistic Hexagon
The Holistic Hexagon is a brief measure of quality of life (QoL) that encompasses six key domains: employment, recreation, physical health, mental health, friends, and family. These domains represent all major areas of an individual’s life and are rated on a scale from 1 (very dissatisfied) to 10 (very satisfied).
- When considering first and last patient self-report of patient quality of life, Liberty House patients improved, on average, across all the domains.
- Total patient average ratings in QoL reveal notable improvement in satisfaction with Recreation (90%) followed by Mental Health (67%), Employment (53%), Physical Health (48%), Friends (19%), and Family (16%).
Change from Avg. First Score to Avg. Last Score (N = 114)
Improvement in Employment
Improvement in Family
Improvement in Friends
Improvement in Mental Health
Improvement in Physical Health
Improvement in Physical Health
We're Available For You 24/7
Call us any time, any day, to speak with an addiction specialist and learn about our drug and alcohol addiction treatment centers in Orange County, Southern California.
Symptom Reduction
DECREASED DEPRESSION SEVERITY
Instrument Description
The Patient Health Questionnaire (PHQ9) is a multipurpose instrument used for screening, diagnosing, monitoring, and measuring the severity of depression. Patients rate their experience with various symptoms of depression from 0 (not at all) to 3 (nearly every day) when asked how often those symptoms have been bothersome over the previous 2 weeks. Results can range from “minimal depression” to “severe depression”. Generally, a score in the “moderate depression” range (10-14) or above warrants further evaluation.
Avg. Decrease in Craving Symptoms across both genders.
Key Findings
Overall, PHQ-9 scores show a decrease in severity of depression and fell from moderate to mild range over a 4-week course of treatment.
Separating out female and male patients, female patient depression scores spiked a bit in week 2, reducing by 6% overall. Male patient depression scores decreased by 63%.
DECREASED ANXIETY SEVERITY
Instrument Description
Avg. Decrease in Craving Symptoms across both genders.
Key Findings
DECREASED CRAVING SEVERITY
Instrument Description
Avg. Decrease in Craving Symptoms across both genders.
Key Findings
DECREASED STRESS SEVERITY
Instrument Description
Avg. Decrease in Craving Symptoms across both genders.
Key Findings
Symptom Analysis
LIBERTY HOUSE GROUP WITH SUICIDAL IDEATION
Using ERPHealth’s technology for routine screening, 42 patients, or 38% of the Liberty House patient population, have triggered the Suicide Alert using the ERPHealth platform. 6 patients have triggered the Suicide Alert more than once. Surfacing suicide risk in real time results in saved lives.
Key Findings
Suicidal ideation is more prevalent the first 2-3 times a patient completes the PHQ9 and, on average, during the first 34 days of treatment.
Get evidence-based treatment in a peaceful location, with a team of dedicated, expert staff.